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Position Detail: Quality Assurance Specialist

General Information

Position Title: Quality Assurance Specialist
Announcement Number: 724
Announcement Date: 11/16/2018
Location: Fairfield, New Jersey
Salary: ...
Status: Full Time
Days: varied
Hours: varied
Misc. Comments:


• Responsible for all activities concerning loan products and to ensure compliance with applicable regulatory requirement including early disclosure policy, auditing of HMDA data and state specific loan requirements as applied in Real Estate Lending;
• Conducts audits and reviews data and documentation;
• Responsible for sample review of VISA applications and approval procedures;
• Responsible for sample review of Consumer Loan files after disbursement to check if all PSFCU requirements were met and procedures followed from application until disbursement;
• Responsible for producing quality assurance monthly reports on findings during file review;
• Provide support for Lending department;
• Guide and participate in the audit of loan processes and documentation within Loan Operations;
• Ensure procedures regarding loans are being met accordingly to company guidelines, policies, laws, or regulations: including but not limited to credit underwriting, loan closing, adverse action notices, promissory notes, truth and lending statements and servicing;
• Assist in the development and maintenance of written policies, procedures and audit tools;
• Keep management informed of any related issues, concerns or problems;
• Assist with departmental reporting;
• Support departmental initiatives and objectives;
• Deliver superior customer service through the use of established Credit Union Service Standards;
• Perform any other duties or responsibilities as required or assigned.


• 2 – Year degree in Business, Finance or related field. Related work experience may be considered;
• 3 years of financial institution experience;
• 2-3 years of previous audit or quality assurance experience in a financial environment;
• 3 year’s lending experience with an advanced knowledge of mortgage and consumer loan products and procedures;
• Strong knowledge of computer software programs, particularly spreadsheet and financial applications;
• English/Polish bilingual language skills preferred;

Email PSFCU regarding this opportunity.

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