WARNING – FRAUD Alert!
February 13, 2012
Our Call Center has been notified that members and non-members are receiving the following text message from 813-382-5912 on their phones:
"PSFCU ALERT: Your card has been DEACTIVATED. Please contact us at 917-470-9322".
When the phone number is called, a current message states that "The mailbox is full and cannot accept new messages at this time".
This is an attempt to illegally obtain personal information. Please be advised that if you receive this text, or any message like it, it is a fraud attempt and under no circumstances should you call the provided number and disclose any personal information. Should you have any questions, please contact our Member Services Center at 1-800-297-2181.
January 26, 2012
We have received reports from various PSFCU staff that they have received the following email from a site posing as eNFACT (FISERV); warning about unauthorized transactions on either their credit or debit cards. This threat of this message is two-fold: it attempts to illegally obtain personal information and the imbedded link will try to load a virus on your PC.
Please be advised that if you receive this email, or any message like it, it is a fraud attempt; UNDER NO CIRCUMSTANCES SHOULD YOU OPEN ANY ATTACHMENTS OR CLICK ANY LINKS CONTAINED IN THIS EMAIL.
From: eNFACT Notifications [mailto:firstname.lastname@example.org]
Sent: Thursday, January 26, 2012 12:43 PM
Subject: eNFACT Case #29018
To protect your account, we monitor your ATM and debit card transactions
for potentially fraudulent activity which may include a sudden change in
locale (such as when a U.S.-issued card is used unexpectedly overseas),
a sudden string of costly purchases, or any pattern associated with new
fraud trends around the world.
An eNFACT Case was generated for the cardholder below:
Transaction 1 Information:
A charge on 10/23/2011 in the amount of $438.09 in ITALY
Transaction Score: 981
Transaction 2 Information:
A charge on 10/23/2011 in the amount of $513.14 in ITALY
Transaction Score: 918
Transaction 3 Information:
A charge on 10/22/2011 in the amount of $0.02 at O RANCH
Transaction Score: 37
The eNFACT Case is generated when a suspect transaction is detected.
If this transaction was not initiated by you as the credit card holder
please follow the steps as shown at : http://www.efactnotify.com/
Please be sure to complete the Case Resolution Notification (CRN)
Form at (http://www.efactnotify.com/) . If you have any questions, or
would like additional information pertaining to this eNFACT Case,
please contact the Card Processing Center at 800-262-2024.
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December 7, 2011
The FBI has issued a warning about a new malware attack targeting bank accounts. The malware is called Gameover and, according to the FBI, says it is able to defeat several forms of dual-factor authentication. The FBI suggests that consumers and businesses pay attention to suspicious emails purporting to come from NACHA, The Electronic Payments Association. Please be adviset that NACHA does not traditionally send emails directly to businesses or consumers.
If you receive any emails appearing to come from NACHA, DELETE THEM IMMEDIATELY. DO NOT OPEN ANY ATTACHMENTS OR CLICK ANY LINKS CONTAINED IN THIS EMAIL.
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