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Position Detail: Fraud Analyst

General Information

Position Title: Fraud Analyst
Announcement Number: 710
Announcement Date: 09/11/2018
Location: Fairfield, New Jersey
Salary: ...
Status: Full Time
Days: Mon-Fri
Hours: 9AM - 5PM
Misc. Comments:

Duties:

• Interact professionally and efficiently with all areas and departments of the credit union, members, law enforcement and any other parties related to the matters being investigated.
• Follow daily procedures for running, reviewing and analyzing reports generated by the credit union’s core systems and supplemental software, such as Verafin.
• Perform review and analysis of daily reports and fraud alerts to identify suspicious/fraudulent activity across all delivery channels. Identify instances of actual/potential fraud or suspicious activity and follows through with a preliminary investigation. If the activity is considered to be fraudulent, then a detailed investigation must be performed and all relative findings shall be brought to the attention of Head of Compliance.
• Catalog instances/reports of potential/actual fraud received from department heads, along with supporting documentation and case history.
• Prepare a summary of findings for each case and archives the report in the corresponding online folder.
• Provide assistance to victims and/or refer them to the appropriate external resources.
• Maintain a working knowledge of the fraud detection software, rules and thresholds used to generate alerts. Periodically review and test reports and fraud detection software to ensure effectiveness in identifying suspicious/fraudulent activity.
• Monitor trends and develop fraud profiles to make loss mitigation recommendations. Collect, analyze and summarize variety of information to provide statistical reports to management.
• Maintain communication with Credit Union personnel and management and provide guidance on how to handle potential/actual fraud situations; proactively communicate any current fraud issues or prevention steps to employees.
• Create policies, procedures, correspondence, review regulations, and reports related to fraud; recommend program changes, including revisions to policies and procedures to facilitate loss prevention.
• Remain up-to-date on industry information, new products, enhancements, and compliance issues related to all areas of fraud.
• Cooperate with Collections and Loss Mitigation and law enforcement to pursue recovery of losses.

• Protect the confidentiality of all financial data relating to Credit Union operations and its members.
• Comply with all state and federal laws and regulations in performing day-to-day functions.
• Other duties that may be assigned.

Requirements:

• Associate Degree or combination of education and experience
• Bachelor’s Degree preferred
• Excellent analytical skills, attention to detail, organizational skills
• Bilingual English/Polish desired
• Good understanding of financial transactions
• Prior investigative or audit experience
• Familiarity with online banking and mobile applications
• Excellent communication skills
• Understand importance of credit union regulatory environment
• Work independently with some guidance;
• Ability to function within a team environment.
An Equal Opportunity Employeer

Email PSFCU regarding this opportunity.

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